If you're having trouble setting up a password for your account, it may be because the entered password doesn't match our policy requirements. Please adhere to the following guidelines when creating your password:
Password Policy Requirements
- Must be between 8 to 64 characters long.
- Must include at least one uppercase letter, one lowercase letter and one number.
- Special characters are optional.
Only the following special characters are allowed: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
To ensure the security of your account, please refrain from setting up a password that can be easily guessed by others. If you need to reset a previous password, please enter your registered email address in the Change Password page. If the email you provide matches our records, you will receive a message with instructions to set up a new password.