GLOBIS Unlimited was built for a wide range of users with system requirements compatible with most modern operating environments. However, if you are experiencing any difficulties accessing the service or are concerned whether you can access it or not, we recommend that you confirm the following:
1. Double-check the system requirements
Please make sure that you are using a modern browser and operating system, have installed the latest updates, and are using a broadband internet connection.
2. Make sure you can reach our servers
GLOBIS Unlimited is hosted on modern infrastructure and should be accessible to almost everyone. However, you may have to contact your IT department to make sure that your organization's internal firewall or proxy settings are configured to allow access to our servers. You may need to ask them to whitelist the following domains:
- *.vimeo.com
- *.vimeocdn.com
- *.akamaized.net
- *.akamaihd.net
- *.amazonaws.com
- *.globis.co.jp
- *.appspot.com
- *.googleapis.com
- *.google-analytics.com
- *.hopx.cedexis.com
- *.karte.io
- karte-talk.io
- img-karte-io.s3.amazonaws.com
- status.pusher.com
3. Check if you can access and watch our contents
Make sure you can access the following links:
http://digital.globis.co.jp (Sign in and account management)
http://unlimited.globis.co.jp (Learning environment)
Also, please note that we host our videos on Vimeo. To confirm that you can watch our content, please check if you can play the video below without any problems.
4. Still having problems? Contact us
If you are still unsure or having problems, please contact us with your issue and we will get back to you as soon as possible.